Service Incident - 30 May 2022 - 'Oops, something went wrong' error on the Course Page

'Oops, something went wrong' error on the Course Page

5/30/2022 12:53 PM

We’re happy to report the issues affecting North Europe and Germany regions have now been resolved.
The incident was related to an issue with lms365 hash mechanism which is used to load latest web part versions. The engineering team has mitigated the issue and will improve the mechanism to avoid such issues in future.
Thank you for your patience and please let us know if you see any further issues.

5/30/2022 10:38 AM

We’re continuing to investigate the cause of the Course content problem.

5/30/2022 8:17 AM

We are currently aware of an issue with some customers on North Europe and Germany Regions receiving a problem with Course page access, we are working to understand the cause of this and will keep you updated as we find out more.

FOR MORE INFORMATION
For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.