Service Incident - 11 October 2022 - Degraded performance of the LMS365 and API

Degraded performance of the LMS365 and API

10/12/2022 2:46 PM

Thank you for your patience while we resolved the degradation problem. After monitoring, we can confirm the implemented improvement was successful.
We will review current autoscaling settings of web applications and improve them to prevent this situation.

10/11/2022 5:02 PM

We can confirm that the issue with LMS365 performance is stabilized. If you notice any issues going forward, please reach out to us.

10/11/2022 1:01 PM

We have received reports of issues with the LMS365 and API in the Germany Region. We will keep you updated as we investigate further

FOR MORE INFORMATION
For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.