Service Incident - 01 August 2022 - Content Packages - Failing to play

Content Packages - Failing to play

8/2/2022 1:25 PM

We can confirm that the issue "Content Packages - Failing to play" is now resolved. If you notice any issue going forward, please reach out to us.

8/2/2022 12:27 AM

We’re happy to report the issues affecting Content Packages for customers in the Central US Region have now been resolved. We appreciate your patience and please let us know if you see any further issues.

8/1/2022 10:14 PM

We are aware of an issue affecting Content Packages. We are investigating the cause of this and will follow up once we have an update.

FOR MORE INFORMATION
For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.