Service Incident - 18 November 2022 - Slow Performance within LMS365 Course Catalog Page and API

Slow Performance within LMS365 Course Catalog Page and API

11/18/2022 3:21 PM

Thank you for your patience while we resolved the degradation problem. After monitoring, we can confirm the implemented improvement was successful.
We will review current autoscaling settings of web applications and improve them to prevent this situation.

11/18/2022 2:17 PM

We can confirm that the issue with "Slow Performance within LMS365 Course Catalog Page and API" is now resolved. If you notice any issue going forward, please reach out to us.

11/18/2022 10:10 AM

We are currently aware of degraded performance that multiple users are experiencing across the LMS365 platform. This situation has normalized at this moment, and we are monitoring this issue. If you notice any other areas are being affected, do not hesitate to reach out and inform us. Thank you for your patience as we strive to deliver the best experience we can!

For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.
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