Retrieve a copy of a user's certificate via API

The LMS365 (Learn365) API enables you to retrieve user certificates and download them to your device. You can retrieve certificates for users who have been removed from a catalog because their course completion and awarded certificates records are retained until a user's data and records are purged.

This article describes how to retrieve user certificates.

To retrieve a user's certificate, follow these steps:

1. Go to and authorize with the relevant API key.


2. Get the ID of the certificate you want to view and download. To obtain the relevant certificate's ID, follow the steps in this article. Search via Ctrl+F for a specific user you want to find the certificate's ID of and copy the ID to use later in step 4.


3. Find the Certificates section, expand it, find the GET method /odata/v2/Certificates({Id})/Content() with the Returns the content (picture) of Certificate description, and select Try it out in the top right-hand corner.




4. Fill the key: id field with the ID of the user's certificate from the step 2 and select Execute to run the request.




5. Go to the Responses block to check the results:

  • Number 2xx (for example, 200) under Code shows that the request worked correctly.
  • In the Response body field, you'll see the Download file link. You can use this link to download the certificate to your computer. The file will contain the text of the user's certificate and the background image.




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