Teaching bubbles in Learn365

Introduction

A teaching bubble is an interactive part of the Learn365 interface that highlights a new feature and helps users to get acquainted with how to use it.

In this article, we go through an example case of how teaching bubbles work for the Forced retake feature.

 

What is a teaching bubble?

Teaching bubbles are available in the Learn365 Admin Center for newly introduced features and they lead admins on how to use them.

Teaching bubbles will be available in the Learn365 Admin Center for up to four weeks after a Learn365 update or until admins open them for the first time, whichever is sooner.

 

How it works

Required role: catalog or course admin

1. When you enter the Learn365 Admin Center for the first time after a Learn365 update, you'll see a teaching bubble near a newly introduced feature.

In this example, the new feature is Forced retake, which is managed from the Settings section of the course configuration panel. You'll see the teaching bubble near the Manage Course Settings action, which is where you can find the new feature.

 

forced_retake_.png

 

2. Selecting the bubble opens a short description of the new feature.

Selecting Close in the bubble closes the bubble and stops it from being displayed when you return to the Learn365 Admin Center.

If you proceed with the action without closing the teaching bubble, the bubble remains available when you return to this action, until you close it.

 

bubble_.png

 

3. On the course configuration panel, the teaching bubble is pointing to the new Forced retake option. The teaching bubble contains additional information about the feature.

 

more_information_.png

 

Depending on the feature, teaching bubbles may contain the Learn more button in addition to the Close button, as shown in the following image. Selecting Learn more redirects you to a related article in the Zensai Help Center. This action doesn't close the teaching bubble.

 

the_learn_more_button.png

 

3. To close the teaching bubble, select Close

 

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