To be able to submit a request to Zensai Product Support, you need to be logged in to the Zensai Help Center, where our helpdesk system resides.
When you're logged in, you can safely and securely follow the progress of your submitted cases.
NOTE
To log in to the Zensai Help Center, you'll need an account. This account is unique for the Zensai Help Center and separate, for example, from the account you use to log in to the Learn365 Academy. You won't be automatically assigned an account for the Zensai Help Center, so before you create your first request to Zensai Product Support, you'll need to create an account.
To create an account in the Zensai Help Center, follow these steps:
1. In the Zensai Help Center, select Sign in in the top right-hand corner of the page.
2. Create your account using one of the following methods:
- Select Sign up and complete the form with your full name and email address. You'll receive a welcome email that contains an account verification link. Select the link to verify your email address and sign in.
- Sign up using your your Twitter, Facebook, Google, or Microsoft account.
You'll be directed to the sign-in page of the selected account, where you should enter your credentials. If your credentials are valid, a user profile will be created in the Zensai Help Center and you'll be logged in. The Submit a request button will be active.
NOTE
When signing up using Twitter, Facebook, Google, or Microsoft, your account username and password won't be shared. Only the primary email address of the account holder will be shared.
Comments
Article is closed for comments.