Flow365 enables your front-line workers to consume training on the go, without having to purchase a Microsoft365 license. Front-line workers and deskless employees can use their phones, laptops, or tablets, or a shared corporate device, to access training through Learn365.
In this article, we give a general overview of Flow365 and the process for inviting users, describe Flow365 specifics and advantages, and provide important subscription information.
How Flow365 can help your organization
Flow365 can provide many benefits for your organization, including:
- Users can access training from any personal or corporate device.
- Users don't need a Microsoft365 license to consume training.
- The user Training page is mobile adaptive and easy to navigate.
NOTE
- Skills and leaderboards aren't available to Flow365 users.
- Since Flow365 users don't need a Microsoft365 license, the user Training page isn’t integrated with SharePoint or Microsoft Teams.
- Flow365 users might not be able to see some files, images, and videos from existing training. If this happens, we recommend you either create new training or copy existing ones and upload these files again:
- Any documents, videos, or images uploaded to training via the learning module editor.
- Any documents, videos, or images uploaded to the descriptions of learning modules or training.
Add and manage Flow365 users
There are two ways to add front-line workers to Flow365:
- LMS admin creates a Flow365 user account in the Learn365 Admin Center, the account is activated straight away, and the user logs in with a link and a temporary password they receive via email. This way requires fewer steps from the Flow365 user.
- In the Learn365 Admin Center or via API, an LMS admin sends invites to Flow365. The invitee receives an email that contains an activation link and activates their account.
LMS admin or catalog admin can enroll and unenroll Flow365 users in training and perform various manage actions.
The Flow365 user can access their training from any personal or corporate device. The Flow365 user Training page contains training, arranged by training status (Not started, Completed, etc.).
Flow365 users can also access the Learn365 mobile app. The interface of the app is slightly different for Flow365 users compared to Learn365 users. For Flow365 users, the following tabs are available: My Trainings, Notifications, and Settings.
Required subscriptions
Flow365 requires either the Learn365 Professional or Select subscription plan. The total number of users available with your subscription includes both Flow365 and Learn365 users.
For more information about Learn365 subscription plans, see this page.
LMS admins can see subscription information, including the number of currently active Flow365 users and the maximum number of users allowed for your subscription, in the Learn365 Admin Center.
To view this information:
1. In the Learn365 Admin Center, go to Global Settings > Subscription Information. The Subscription Information page opens.
2. The Users block of the Subscription Plan tab has three fields:
- Consumed/Purchased shows the current number of active users and the maximum number of users, both Learn365 and Flow365, allowed per your subscription. For example, 68/1000 means that your subscription allows 1000 active users, and currently there are 68.
- Learn365 shows the current number of active Learn365 users. Only learners (users who are currently enrolled in at least one course) are counted in the number of users. Admins aren't included in this number.
- Flow365 shows the current number of active Flow365 users, regardless of whether they are enrolled in a course.
For more information about your subscriptions, see this article.
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