Enable Learn365 notifications in Microsoft Teams

Introduction

Users can decide whether they want to receive direct notifications about their training directly in the Learn365 app in Microsoft Teams. Direct notifications are those where the user is the primary recipient (in the email notification, the user's name is in the To field). This option is switched off by default. 

This article describes how users can choose whether they want to receive Learn365 notifications in the Learn365 app in Microsoft Teams and how these notifications are delivered.

 

Activate notifications

Users can activate Microsoft Teams notification delivery from both the Learn365 web application and the Learn365 app in Microsoft Teams.

To enable direct notification delivery in Microsoft Teams:

1. Go to Home and select Personal Preferences from the left-side menu. 

2. On the opened Personal Preferences panel, configure the Enable Notifications in Microsoft Teams toggle:

• Toggle it on to receive your direct notifications in Microsoft Teams.
• Toggle if off to stop receiving direct notifications in Microsoft Teams.

 

 

3. Save to apply the changes.

The process for activating notifications in the Learn365 app in Microsoft Teams is the same as the Learn365 browser version.

 

Notification delivery

When you enable direct Learn365 notifications to be received in the Learn365 app in Microsoft Teams, notifications are delivered in Microsoft Teams, whether they're triggered from an action in the Learn365 browser version or in the Learn365 app in Microsoft Teams.

Learn365 notifications in Teams can be delivered in the languages that Learn365 supports.

All notifications are delivered by the Learn365 chatbot in the Chat tab of the Learn365 app in Teams, as well as in the Teams Activity feed.

 

 

Depending on the type, notifications delivered in the Learn365 app in Teams can include the title of the training, an image, training type, description of the training, training ID, dates, session information, and relevant links. 

Find more information about Learn365 notifications in this section of the Zensai Help Center.