We're consolidating our Help Centers to enhance your experience. During the migration period (April 29 to May 1), you might notice some temporary inconsistencies. No action is required on your side. Please contact Support if you need any assistance.

Possible errors in the Perform & Engage 365

While working with the Perform & Engage 365 API, you might experience the following errors:

  • 401. The credentials are incorrect. Make sure to use the active and valid login and password generated in the cog icon > API Keys.
  • 404. Couldn't find the instance. For example, the error may occur if you want to get more information about a particular check-in, but the check-in ID specified in the request doesn't exist. Check the parameters you entered and try again.

 

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