Question requirements for 10Pulse in Perform & Engage 365

Note: This is a user-restricted feature. Only admin users can set up questions that will generate 10Pulse data. 

If you want to use 10Pulse within your organisation to track employee engagement in Perform & Engage 365, there are two requirements in terms of the questions you ask. 

10Pulse needs the following:

• A question focussing on positives or successes that is tagged using the 'Achievement' tag
• A recognition question, encouraging employees to shine a light on the good work of others

If 10Pulse isn't calculating on your account (and you have surpassed the 10-week threshold 10Pulse requires to calculate) then the first step is to check the questions you are asking are set correctly. 

To ensure you are set up for 10Pulse:

• Go to the ‘Organisation’ tab and select ‘Questions’
• View the list of questions and ensure you have a question about successes that is showing the 'Achievement' tag and a recognition question (identified by the thumbs-up icon).  
• If the correct setup isn't in place, you will see a '10Pulse will not be calculated' warning message with a description of which question type/tag is missing. 

• If you're missing an achievement tag or recognition question, but have an appropriate question set:
  • Simply click the three-dot icon at the end of the question row and select 'edit'. 
  • To add a recognition tag, click the 'tag' dropdown and select 'Achievement'. Then click 'Save'. 
  • To set a question as a recognition question, click the 'Question type' dropdown and select 'Recognition'. 
• If you're missing an achievement tag or recognition question and do not have an appropriate question set:
  • Click 'Create a new question' 
  • To add an achievement question, select 'Create a custom question', enter your question text, and select your options. Before you save, make sure to click the 'tag' dropdown and select 'Achievement'. 
  • To add a recognition question, select 'Create a custom question', enter your question text, and select your options. Click the 'Question type' dropdown and select 'Recognition' to set this as a recognition-type question. 

What next?

What is 10Pulse? (read more)

10Pulse is your go-to metric for measuring employee engagement across all of your people. 

How to view 10Pulse data (read more)

10Pulse is available to all admin users via the organisation tab.