Introduction
Zensai Scanner is a browser-based verification tool. When you scan a QR code or open a scanner link, you'll see verified information about a learner (their profile, certificates, or skills) without needing to install anything.
Open the scanner
The Scanner is available at https://compliance.365.systems/scanner.
You can reach it in three ways:
- Scan a QR code with your phone or tablet camera and tap the notification that opens.
- Click a link shared by email, printed on a badge, or included in a document.
- Open the scanner home page and scan a QR code using your device's camera directly in the browser.
What you might see
Camera view
If you open the Scanner without a specific user or certificate in the URL, the page shows a live camera viewfinder. Point it at a Zensai Scanner QR code. When a valid code is detected, the page navigates automatically to the correct result.
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If the camera doesn't start, check that your browser has permission to access the camera. Tap the padlock icon in the address bar to review permissions.
The scanner accepts QR codes only from authorized Zensai Scanner URLs. A code from an unrecognized source won't trigger navigation.
User profile view
When a QR code or link points to a user, the page shows that person's verified information. Sections are displayed one at a time. If the organization has enabled more than one section, links at the top of the page let you switch between them.
Profile
Displays the following information about the learner.
- Name. Display name.
- Email. Work email address.
- Job Title. Title as recorded in the directory.
- City. City of work location.
- Country. Country of work location.
Certificates
A filterable, searchable list of the learner's certificates. For each certificate, you can see:
- Course title
- Issue date
- Expiry date (or a dash if the certificate doesn't expire)
- Status (Valid or Expired).
Expand any certificate card to see additional details, such as the course type and course ID. If the organization has enabled PDF downloads, a preview of the certificate PDF is shown inside the card.
You can narrow the list using the search box, filter by status (All, Valid, or Expored), or sort using the sort button.
Skills
A list of the learner's verified skills from their Learn365 transcript.
NOTE
The organization may have configured the scanner to show only certificates or skills from specific categories. Items outside those categories won't be displayed.
Certificate view
When a QR code or link points to a specific certificate (rather than a user's full profile), the page shows the following details for that certificate:
- Course title and description
- Course ID and course type
- Status, issue date, and expiry date
- Learner details (name, email, job title, location), as configured
- Certificate PDF (inline preview and download link, if enabled)
- Controller message. A message from the organization, addressed to the Controller (the person verifying the certificate, who may be from another organization). Shown under the Information for Controller heading.
If you need to sign in
Some organizations configure their scanner in Private mode. In this case, opening a direct user or certificate link will redirect you to a Microsoft sign-in page before the results are shown. Sign in with your organizational Microsoft account.
Token-format links (the recommended format) bypass this requirement because the token itself serves as proof that an admin generated the link intentionally.
Error messages
This scanner is not currently active. Please contact your administrator. The scanner has been disabled for this organization or environment.
Multiple environments were found for this organization. Please use the specific link you were provided. The URL is missing environment information. Contact the person who shared the link for help.
The specified user could not be found. The user ID in the link doesn't match any account in the system.
This organization is not licensed for Automation Center. Please contact your administrator. The organization's license doesn't cover the Automation Center.
This scanner link is not configured. Please contact your administrator. The link is missing required configuration. Contact the person who shared the link for help.
Frequently asked questions
Do I need an account to use the scanner?
Not in most cases. In Public mode (the default), no login is needed. Only organizations using Private mode require you to sign in.
Is the information verified?
Yes. All data shown comes directly from the organization's Learn365 system. The Scanner doesn't display unverified or user-submitted information.
The QR code isn't working. What should I do?
Ensure your camera app supports QR scanning (most built-in phone cameras do). If scanning in the browser, allow camera access when prompted. If the code still doesn't work, the link may have expired because of secret rotation. Contact the person who provided the code for help.
Can I download my own certificate?
If the organization has enabled PDF downloads, an inline PDF preview opens when you expand a certificate card. A download link is shown below the preview.
My QR Code
If your organization has enabled the self-service QR code feature, you can generate and display your own personal QR code without needing an administrator.
Accessing your QR code
1. Navigate to your organization's scanner URL followed by /Me, for example: https://compliance.365.systems/scanner/Me.
2. Sign in with your Microsoft organizational account when prompted.
3. Your name, email address, and personal QR code are displayed immediately.
NOTE
This feature is available only to members of your organization. Guest accounts (users invited from another organization) can't access the My QR Code page.
Adding to your phone's home screen
You can save the My QR Code page as a shortcut on your phone so you can open it with a single tap, without re-signing in each time.
iPhone / iPad (Safari)
1. Open the My QR Code page in Safari.
2. Tap Share (the square with an arrow pointing up).
3. Scroll down and tap Add to Home Screen.
4. Tap Add to confirm.
The shortcut is displayed on your home screen. Tapping it opens directly to your QR code, and you'll stay signed in for up to 90 days without needing to authenticate again.
Android (Chrome)
1. Open the My QR Code page in Chrome.
2. Tap the three-dot menu (⋮) in the top right-hand corner.
3. Tap Add to Home screen.
4. Tap Add to confirm.
The shortcut works the same way as on iPhone.
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After the shortcut is installed, open it once a month to refresh your session. If your session does expire (after 90 days), you will be asked to sign in again.
Where to find more information
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