Introduction
AI-driven assistance is available to admins in the Learn365 Admin Center to create content in Learn365.
In this article, we show how catalog admins can use the AI-powered assistance feature in Learn365 to generate skills.
Catalog admins can continue to follow their regular (non-AI) skill creation process even if the AI-driven assistance feature is enabled.
For more information about the methods employed by Learn365 to manage data, ensure privacy, and maintain security in the context of AI-powered features, see this article.
NOTE
- The AI-powered assistance feature has moved out of preview and is generally available.
- While all organizations can access important AI-powered features, your Learn365 subscription plan determines the scope of the features available to you. For information about the AI-powered features available in each Learn365 subscription plan, see this article.
- We use Azure OpenAI service filtering, which helps to detect and prevent the generation of harmful, offensive, or potentially dangerous content. If such content is detected, the service will refuse to generate it. The administrator will be notified in such instances.
- Due to the nature of the technology involved, AI-generated content may be incorrect. We are continually developing AI-related features to enhance the quality of generated content.
Read the article or watch the video (more details are included in the article).
Enable AI assistance to generate skills
Required role: LMS admin or Microsoft 365 global admin
Before catalog admins can generate skills with AI assistance, you must enable AI-enhanced features.
For information about how to enable AI-powered assistance features in Learn365, see this article.
Generate skills with AI
Required role: catalog admin.
This section covers how to generate skills from the Generate skills panel.
1. Go to the Learn365 Admin Center > Catalog settings > Skills framework > Manage Skills > Generate skills with AI. The Generate skills panel opens.
2. On the opened Generate skills panel, select the relevant, predefined Keywords and/or enter new ones. AI will use these to generate skills. Keywords are skill areas that you want to cover.
3. Select the relevant Skill level set from the drop-down list. The Default skill level set is selected automatically. This skill level set includes the following levels: Unassigned, Poor, Below Average, Average, Above Average, and Outstanding.
4. Define the number of skills you want to generate. You can define between one and 50 skills. The number of skills generated may be lower than you requested because of the information you've provided.
5. Select the language for the generated skills from the Output language drop-down list.
Keep the default setting (Input language) to generate the skills in the same language used in the source content or choose any language supported by Microsoft from the drop-down.
For more information, see Languages supported by AI in this article.
6. To additionally generate a skill category and tags, drag the Generate skill category and Generate skill tags toggles to On. Adding categories and tags enhances learners' search experience. Learners can filter skills by category on My Training Dashboard. If these toggles are On, one category and up to three tags will be created when skills are generated.
7. Select Generate to generate the skills. To cancel the action, select Close.
It won't be possible to generate skills if your organization has reached its monthly AI request allowance. In this case, Generate will be grayed out. For information about how to track your organization's AI usage, see this article.
The amount of time it takes to generate the skills depends on the complexity of your request.
Once the skills have been generated, the Select skills to add panel will open on the Skills tab. Here, you can preview the AI-generated skills before choosing whether you want to save them.
8. On the opened Skills tab of the Select skills to add panel, all the AI-generated skills are displayed. Use the Search field to find the relevant skill. The search runs on each of the column names on the Select skills to add panel.
You can sort the information by selecting the relevant column heading.
The Generated skills counter in the bottom right-hand corner of the panel shows the number of AI-generated skills.
If the title of an AI-generated skill exactly matches a skill that's already recorded in the current catalog, a triangle warning icon will be displayed next to the skill name and two filter icons will be displayed at the top of the Select skills to add panel. Here, you can choose to show only unique skills (the gray tick icon) or skills whose names already exist in Learn365 (the gray exclamation point).
9. If you want to edit the skills before saving them, or investigate a duplicate skill, select the relevant Editicon. The Edit skill panel opens.
This would be particularly helpful if you want to make small changes to skills before saving them. For example, you might want to change a skill title to resolve a duplication issue. You can edit the Title, select a different Skill Level Set, and add or delete Categories and Tags.
10. Select Save to save the skill, or Cancel.
If the changes you made resolved a duplication issue, the numbers next to the filter icons will refresh. Once all duplicates are resolved, the filters will no longer be displayed.
11. Select the checkbox of the skills you want to save in Learn365. To select all skills, select the checkbox next to the Title column heading. On the Selected tab, you'll see only the selected skills. The number of selected skills is displayed in the tab heading.
You can't save skills that are marked as duplicates. Any skills you don't deselect will be lost.
12. Select Save to save the selected skills, or Discard. If you discard the AI-generated skills, these skills will be lost. This process can't be undone.
If you try to save a skill that is marked as a duplicate (the skill has the triangle warning icon), the following warning message will be displayed at the top of the Select skills to add panel: A skill with the same title already exists in this catalog.
As a result:
- AI will generate skills.
- The generated skills will have a title, skill level set, and (optionally) a category and tags.
- You can then manage the manage the skills in the usual way.
- The number of skills generated may be lower than you requested because of the information you've provided.
Languages supported by AI
The AI-powered assistant understands languages that are supported by Microsoft. Generated content can be in the same language as the content you provided or a different one.
AI might generate content in an unexpected language if you provided content in several languages or if you provided insufficient content.
Feedback and questions
If you have any questions or comments about using the AI-powered features, or have questions about compliance or privacy, contact us at dataprotection@zensai.com.
If you have suggestions, proposals, or input on how we can enhance the AI-driven features, we invite you to contact your Customer Success Manager directly, or reach out to the Customer Success team by sending an email to customersuccess@zensai.com.
If you encounter issues related to AI-powered features in Learn365, you can contact Zensai Product Support.
Comments
Article is closed for comments.