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What's New in the Human Success Platform, April 2026

 
 
Welcome to the April 2026 update! This month’s release brings practical improvements that make it easier to move through learning and performance with more clarity and consistency. You’ll see updates that support learners in the moment, simplify how conversations are structured and run, and continue to refine everyday admin experiences. Let’s dive in.

 

Learn365

 

Meet the AI tutor

The AI tutor provides incontext support when learners encounter unclear or unfamiliar content or want to test their knowledge as they go. It is now available inside the Learn365 course player (new UI only), giving learners a conversational assistant they can turn to without leaving the course.  

It uses the actual course content as its knowledge base and can help learners:

  • Ask questions about the material they’re viewing
  • Get explanations, summaries, or examples
  • Test their understanding with quick, AI‑generated self‑checks

The AI tutor works with uploaded Word documents, PowerPoint presentations, PDFs and Content created directly in the course editor. Learners can choose whether the tutor focuses on the current page or material, or the entire course, depending on what they’re trying to understand.

The AI tutor can be enabled by admins globally and then switched on per course. It does not count against your existing AI usage limits. There is a builtin per learner cap of 100 requests per course, which resets daily.

AI Tutor April.gif

 

 

Content365 x Microsoft Copilot Training

Many organizations invest in Microsoft Copilot, but employees often struggle to use it effectively. Without the right skills, value stalls and innovation slows. Introduced this month, Content365 x Microsoft Copilot Training moves employees from awareness to confident daily use, helping organizations build AI skills that drive adoption, innovation and performance.

  • Courses from beginner to advanced, covering Copilot use cases across multiple Microsoft 365 apps
  • Responsible AI emphasis with built-in guidance on ethical AI use and best practice
  • Copilot content will be available to self-directed learners via AI-powered learning paths in Learn365 

This new Content365 add-on is now available for all Learn365 customers.

Content365 training.png

 

 

Content365 Authoring: clearer activation and control

To support future licensing and scalability, Content365 Authoring activation now lives fully inside Learn365. 

Content365 Authoring now has a dedicated Content creation tab in the LMS Configuration section of the admin center, clearly separating content creation from content providers. Before activating the license, admins are required to give explicit consent within Learn365.  

Customers already using Content365 Authoring are automatically migrated.

If authoring is disconnected later, a 30‑day grace period allows reconnection without losing content, and existing content can be preserved by converting dynamic SCORMs into standalone packages. All implications are clearly explained before admins take action.

Content 365 activation April.gif

 

 

The new UI: now feature-complete

With the April release, the new UI matches the full functionality of the legacy experience, clearing the path toward retiring the old UI later this year, in October 2026. 

More powerful catalog filtering

The catalog in the new UI now includes the remaining session‑based filters:

  • Session type
  • Location
  • Instructor
  • Date range

To keep results relevant, learners see only courses with active or upcoming sessions, unless they previously participated in past ones. 

New filters course catalog April.gif

 

A clearer assessment experience

Assessments in the course player have been redesigned with a cleaner, split‑screen layout:

  • Instructions and submissions are easier to follow
  • Feedback conversations stay focused and readable
  • Learners can clearly see their latest submission and comments
New assessment experience April.gif

 

More intuitive course completion experience

In courses where multiple learning paths can grant completion, the progress bar is now hidden once the course is completed. 
This removes the confusing situation where learners saw “completed” courses with partial progress still showing.

 

 

Simpler Teams notifications, controlled by admins

Teams notifications are now managed at the tenant level instead of by individual learners. Admins can configure this in Advanced Settings, making it easier to:

  • Keep notifications consistent across the organization
  • Simplify admin work

All current learner selections will be respected until admin applies changes in the new setting. This change reflects the fact that Teams is typically an organization‑wide communication channel.

 

 

 

Perform & Engage 365

 

New Conversations experience

We’re introducing a new Conversations experience in Perform & Engage 365, designed to make performance conversations easier to set up, easier to follow, and clearer for everyone involved.

From the Conversations area, you can now explore a refreshed interface with pre‑built conversation templates, including:

  • 30‑60‑90 reviews
  • Professional development plans
  • Career progress and promotion
  • End‑of‑year reviews

Each template shows a clear preview of stages and sections, so managers and employees know what to expect before a conversation starts. These templates can be used as‑is or edited to fit your needs before launching them as part of a campaign. 

Conversations are launched through campaigns, where you can choose who participates, how often conversations run (for example, ad‑hoc or recurring), and how progress moves through each stage. Notifications are automatically sent as conversations move from one stage to the next, helping everyone stay on track. 

The new Conversations experience is available in web and Microsoft Teams, giving participants a consistent view of the conversation stages and content wherever they work. 

PE new conversations.png

 

 

That’s it for April 2026! For detailed guides on these new features, visit the Help Center, and if you have any questions about what we’ve covered, reach out to your Customer Success Manager. We’re here to help you make the most of these updates. 

 

 

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