Install Learn365

Introduction

This article provides guidance on how to install Learn365 using either Microsoft Marketplace or direct installation.

Requirements

For the best experience of Learn365, use the most recent browser versions.

For detailed information regarding end-of-support for Internet Explorer 11 and Edge Legacy, see this article.

For detailed information regarding end-of-support for Firefox, see this article.

Install Learn365

There are two approaches you can take to install Learn365:

• Microsoft Marketplace installation: Learn365 is verified with Microsoft Marketplace, which enables you to install our solution from their site.
• Direct installation: You can access the secure Learn365 installation directly and follow a streamlined process.
   

Prerequisites

While any user from your organization can install Learn365, only Microsoft 365 global admins can accept the needed permissions on behalf of the whole organization during the installation process.

If someone other than a Microsoft 365 global admin installed Learn365, a Microsoft 365 global admin can accept the permissions for the whole organization during their first login to Learn365.

Microsoft Marketplace installation

1. Go to the Microsoft Marketplace: https://marketplace.microsoft.com/en-us/product/saas/elearningforce.lms365_spfx_paid?tab=Overview

For information about purchasing a SaaS offer in the Azure portal, see this Microsoft documentation.

For information about SaaS subscription lifecycle management, see this Microsoft documentation.

2. Select Get it now and sign in with your Microsoft 365 account.

3. Complete the form and update the pre-filled fields, if necessary. Select the checkbox to grant Microsoft permissions.

4. Select Continue.

5. Select the relevant Plan from the drop-down then select Subscribe.

6. You'll be directed to install Learn365 on your Microsoft 365 tenant and start the Learn365 provisioning process.

7. Select Configure account now.

The further steps are described in Direct installation.

Direct installation

New customers start the installation process by either going to https://lms.365.systems or being redirected from Microsoft Marketplace. In both cases, the customers sign in to their Microsoft accounts. After signing in:

1. Accept the Zensai permissions.

You may be prompted to consent to these permissions twice, depending on your browser and browser settings.

Microsoft 365 global admins can also select Consent on behalf of your organization to accept the permissions for the whole organization. This way, users from this organization won’t have to accept these permissions when using Learn365. If a Microsoft 365 global admin doesn’t accept the permissions for the whole organization, or someone other than a Microsoft 365 global admin installs Learn365, every user from the organization will need to accept the permissions during their first log in to Learn365.

An application marked as publisher verified (a blue “verified” icon) shows that the publisher has verified its identity using a Microsoft Partner Network (MPN) account that has completed the verification process, and has associated this MPN account with their application registration.

2. To start the Learn365 provisioning process, select Get Started.

3. Select the Microsoft Azure Data Center in which Learn365 will be provisioned. We recommend you select either the region in which your Microsoft 365 tenant was provisioned or the data center nearest to you.

To find the location (region) of your Microsoft 365 tenant, see this Microsoft article.

4. Select Next.

5. Confirm your choice of region or go back to select a different one.

The following screen is displayed when Learn365 provisioning has started.

Typically, Learn365 provisioning takes up to seven minutes.

6. After the provisioning completes, you’ll be redirected to the Learn365 Admin Center, where you’ll need to activate your Learn365 subscription.

Get started with Learn365

Useful links

Once Learn365 is installed successfully, you can prepare the system for use. For information on how to set up Learn365, set up integrations with Microsoft Entra ID and SharePoint, enable Learn365 to send notifications, create Teams meetings, and book rooms, see this article.

Tenants that installed Learn365 after the June 8, 2026 Learn365 release (version 3.74) can use the setup checklist in the Learn365 Admin Center.

For an introduction to the Learn365 solution, see this article.

In case of issues during the installation process, contact Zensai Product Support.

Learn365 setup checklist

LMS admins of the tenants that installed Learn365 after the June 8, 2026 Learn365 release (version 3.74) can see the Setup Checklist button in the Learn365 Admin Center after installing Learn365.

Select Setup Checklist to view the essential actions we recommend completing first. 

Selecting an action from this list:

• Redirects you to the relevant Learn365 Admin Center page.

• Displays a pop-up with additional information.

   

  

  
   

• Presents a call-to-action button (for example, Enable now), selecting which highlights the area where you can complete the action. 
   

  

Once you complete the action, the corresponding item is crossed off the checklist. Complete all actions in the checklist to finish the setup.