Install the Learn365 mobile app

Introduction

The LMS365 (Learn365) training experience can be made available from the Learn365 mobile app. The app offers users the full learning experience. Using the app, courses can even be downloaded for offline consumption.

In this guide, we provide guidance on how users install the Learn365 mobile application on their device. We also describe how to update the Learn365 mobile app when a new version is available.

 

Install the Learn365 mobile app

To install the Learn365 mobile app, each user needs to download it to their mobile device from either Apple's App Store or Google Play.

After downloading the app, the user needs to open it and log in.

 

IMPORTANT   

Depending on the operating system on the user's device and the organization's conditional access policy settings, users may need to have Microsoft Authenticator and Company Portal installed on their device before they can log in to the Learn365 mobile app.

 

Find information about how to log in to the Learn365 app as an internal or external user in this article.

 

log_into_LMS365_mobile_app.png

 

LMS admins and Microsoft 365 global admins can configure the mobile app settings from the Global Settings in LMS365 (Learn365).

 

Learn365 mobile app version

LMS365 (Learn365) web browser users automatically get the newest version of LMS365 (Learn365) when a release is rolled out. Learn365 mobile app users need to actively update the app to get access to new features, enhancements, and bug fixes.

When a new version of the mobile app is released, users receive a notification in the app.

If a user has the most recent major release of the Learn365 mobile app installed, the following notification is displayed: "A new version is available. Would you like to update now?". Selecting Update now redirects the user to the App Store or Google Play (for Android and iOS respectively). Selecting Not now hides this message for 48 hours.

If a user has an older version of the Learn365 mobile app installed, the following notification is displayed: "You are using an outdated version of the application. Please, update to the latest version". Selecting Update now redirects the user to the App Store or Google Play (for Android and iOS respectively). Selecting Not now hides this message until the next major release of the Learn365 mobile app is available.

 

NOTE   

  • To ensure users have access to the latest features and enhancements, we strongly advise they update their Learn365 mobile app to the most recent version.

  • We can't guarantee the best user experience when running older versions of the mobile app.

  • If the Learn365 mobile app is used in offline mode, it can't automatically check whether there's a new version available, and the user won't receive any suggestions to update to the latest version of the app. Also, a user's training records are stored in the Learn365 mobile app and are synchronized with LMS365 (Learn365) when a connection to the internet is re-established.

 

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