Create e-Learning

Introduction

In Learn365, you can create three types of training that enable you to offer a diverse selection of courses and training paths in your course catalog: e-Learning, Instructor-Led Training, and Training Plans.

The e-Learning course type is used to build online, self-paced training. Users enrolled in an e-learning course can conduct it anywhere, anytime, and at their own pace. This is in contrast to instructor-led training with sessions that are held either online or in a set location, and training plans that can consist of a combination of courses and unique training programs for learners.

This article describes how to create e-learning courses in Learn365 without using AI.

For information about how to create e-learning courses with AI, see this article. Once you've created a quiz with AI, you can return to this article to see how to make any changes.

Read the article or watch the video (more details are included in the article).

 

 

 

Where to start

Required role: catalog admin. Course admin can edit and manage the course after it's created.

 

NOTE   

  • Before you can create courses, at least one course catalog must be created in your Learn365 tenant.

  • If you get the message Access Denied when trying to create a course, contact your Learn365 admin because this message may be caused by a configuration issue in the Learn365 app.

  • To create a course based on an existing one within the same course catalog, use the Create course copy option on the Course management panel of the relevant course. For detailed information, see this article.

  • To create a course based on an existing one from a different course catalog on the same tenant, use the Copy course across catalogs option on the Course management panel of the relevant course in the source catalog. For detailed information, see this article.

 

To create an e-learning course, go to the Learn365 Admin Center > Training Management > Create training.

A course configuration panel opens, and this will guide you through each step of the course creation process—Basic details, Content, Settings, and People.

 

Set up an e-learning course

Required role: catalog admin. Course admin can manage course details and settings as well but after the course is created.

When you create or edit an e-learning course, the configuration takes place in the course configuration panel, which consists of four sections:

This configuration panel also includes the Create/Save and Publish training commands at the bottom of each section.

You can move back and forth between the sections to complete or edit the information by selecting the section in the timeline at the top of the page.

 

Basic_details_section_of_elearning

 

Basic details

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Under the Basic details section, complete the initial information about the course. Fields marked with an asterisk * are required.

 

Select the course type 

Required role: catalog admin.

Select the e-Learning option. Hover over the training type option to see a short description of it, if needed.

 

IMPORTANT   

Once the training has been created, its type can't be changed.

 

Name and Web address

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

The name you give the course is visible throughout the course catalog, on the course home page, and the training plans in which it's included. Enter a maximum of 128 characters in the Name field.

If you enter a long course name, it may be displayed over two lines on the course home page.

The web address of your course is automatically generated when you complete the Name field but this can be manually changed. Invalid characters, such as " # % & * : < > ? \ / { | } ~ [ ] ` ' ^ and space, are automatically excluded. The period (full stop) character must be manually altered as it isn't allowed consecutively in the middle of a site address. Also you can't start or end a site address with a period.

To check or edit the web address, select the Edit Web Address link above the top right-hand corner of the Name field. You can edit only that part of the training URL that relates to the training name as new courses are created as pages at the root of the SharePoint course catalog site.

If you edit the web address of a course after the course has been created, the previous course URL will no longer be available. 

You can copy the web address by selecting the copy icon at the end of the Web Address field. The web address is saved to the clipboard.

 

Short Description

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Use this field to provide a text-only short description of the course. This is displayed in the catalog List view, on the course home page and also can be included as a variable in relevant training notifications.

The field can be extended to make it more convenient for you to work with the text. After you switch to another section or close the configuration panel, the Short Description field reverts to its original size.

 

Long Description

Required role: catalog admin. Course admin can manage course details as well, but only after the course is created.

You can optionally give a long description to your course. If provided, a long description replaces the short description on the course home page and also is displayed in the catalog Card view on the training details panel. If you leave this field empty, the short description text is displayed on the course home page and in the catalog Card view instead.

A rich text editor is available, using which you can insert media, images, or files from your local computer, to enrich the course description. You can expand the text field by selecting the Fullscreen icon in the rich text editor. This gives you more space when you're working with the text.

For information about how you can style and format the Long Description, see this article.

For customers with a Learn365 Professional or Select subscription, the rich text editor includes the spell check, accessibility checker, and PowerPaste features.

 

Categories

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Categories are used to help filter training in the catalog and are displayed on the course home page. 

To add already created categories and subcategories to the current course and catalog, start entering the title of a category or subcategory to show a list of possible matches. Subcategories are displayed with the parent category (separated by a backslash) in the Categories field of the Basic details section. On the course home page, subcategories are displayed without the parent category. 

To create a category from a course, enter the full title and select the grey drop-down field that shows the title of the new category (appended with Create New). Subcategories are created on the Categories page only and can't be created from courses. A new category created from a course is added to this course and to the list of categories of the current catalog only when you save the course used to create the category. 

For more information, see this article.

To remove a category or subcategory from the course, select the delete icon next to it.

If you leave the Categories field empty, the course won't have any categories or subcategories. To search for such courses and training plans, users can filter by No Category on the catalog home page.

 

Tags

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Adding course tags enhances the search experience. When users search for these keywords in the course catalog, courses with these tags are displayed in the search results.

Tags are created while creating or editing courses or training plans. In the Tags section, you can create tags to add to the current catalog and to the course or apply existing tags to the course.

To add an existing tag to the course, start entering the title of a tag to show a list of possible matches. 

To create a tag from a course, enter the full title and select the grey drop-down field that shows the title of the new tag (appended with Create New). A tag created from a course is added to this course and to the list of tags of the current catalog only when you save the course used to create the tag. 

For more information about how to edit, delete, and view tags in use on the catalog level, see this article.

To remove a tag from the course, select the delete icon next to it.

If you leave the Tags field empty, the course won't have any tags. 

 

ID

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

This is an internal ID for your course and is displayed on the course home page and in the preview of the training details from the catalog card view. Also, a training ID can make it easier for users to find this specific course using the search facility for keywords.

 

Duration (standard format)

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Specify the exact duration of the course in a standard format (00d : 00h : 00m), which is displayed as "xx days xx hours xx minutes" on the training home page and on the course catalog page.

Maximum values available are 99d : 23h : 59m.

 

EXAMPLE

If you set "05d : 19h : 13m", it'll be displayed as "5 days 19 hours 13 minutes".

If you set "02d : 00h : 45m", it'll be displayed as "2 days 45 minutes", with no hours mentioned.

 

The Duration (standard format) field doesn't replace the Duration field and is displayed before the Duration field in the Information block of the training home page.

If this field is blank, it won't be displayed on the training home page or on the course catalog page.

 

Elearning_course_duration_information_on_the_course_home_page

 

Duration

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

The duration is displayed on the course home page and on the catalog training card. Specify the duration of the course, for example, "approx. 2 hours", "3 learning modules, each for 35 minutes". 

The Duration field doesn't replace the Duration (standard format) field and is displayed after the Duration (standard format) field in the Information block of the training home page.

If this field is blank, it won't be displayed on the training home page or on the course catalog page.

 

Thumbnail Image

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

The thumbnail image is used in the preview of the course, on the training card in the course catalog, on My Training Dashboard, and in the top left-hand corner of the banner image on the course home page.

To add a thumbnail image, Select image to open the Course catalog and site image library. Select a file from the library or upload an image from your computer by selecting Upload. If you upload your own image, we recommend that its dimensions are a minimum of 200x200 pixels. The selected image is highlighted with a blue frame. Save to apply the thumbnail image.

 

Thumbnail_images_library_for_e-learning

 

NOTE   

For the image to be displayed correctly by the Learn365 Teams bot, the image:

  • Can be no larger than 1024×1024 and 1 MB.
  • Must be in PNG, JPEG, SVG, or GIF format.
  • Must be hosted on a public content delivery network (CDN).

 

To remove a thumbnail image from the course, open the Course catalog and site image library and deselect the image that is currently used as the thumbnail image (it has a blue check mark). Save to apply the changes. All courses and training plans created in Learn365 have a default thumbnail image applied.

To delete an image from the library of thumbnail images, select is and then Delete. This action can't be undone. Save the changes. Images that are currently in use as a thumbnail image in any course or training plan can't be deleted. If you try to delete such an image, you'll see the message: "You can't delete this image. It is in use".

 

Banner image

Required role: catalog admin. Course admin can manage course details as well but after the course is created.

Choose the image you want to use in the banner of the course home page.

A default image can be set by the catalog admin in the Learn365 Admin Center > Catalog Settings > LMS Configuration > Training Banner Image and is automatically applied to all new courses and training plans in the catalog. If a default banner image isn't set, courses and training plans in the catalog won't have a default image.

Catalog or course admins can change the course banner image when creating or editing the course.

To add a banner image, Select image to open the Banner image library. Select a file from the library or upload an image from your computer by selecting Upload. The selected image is highlighted with a blue frame. After you Save the changes, the image is marked with a blue checkmark to show that it's in use for this course.

 

Banner_image_library_for_e-learning

 

We recommend using images with a width of 1236 pixels and in the following formats: PDF, SVG, PNG, JPEG.

Learn365 dimensions for the banner image on course and training plan home pages are 1204x228, which is equivalent to an aspect ratio of 5.28:1. Pages are responsive across devices (being scaled differently depending on layouts, devices, and screen sizes used) so the dimensions of the banner image also change. You can learn more about the principles that we follow relating to responsiveness in this article.

All uploaded images become part of the banner image library that is shared within the whole course catalog and can be used by all catalog and course admins as banner images of courses and training plans.

All images uploaded in the Banner image field on the configuration panel of any course or training plan of the catalog also automatically become part of the banner images library of that catalog, regardless of whether these images are used in any training or are just uploaded.

To remove a banner image from the course, open the Banner image library. The image used as the banner image of the course is displayed above all the uploaded files as a preview and has a blue check mark and a blue frame. Deselect the file that is currently used as the banner image for the course. The preview at the top becomes empty with No image selected displayed. Save to apply the changes. Courses with no banner image applied have only the thumbnail image displayed on the course home page.

 

No_banner_image_for_elearning

 

To delete an image from the Banner image selection, select the file and select Delete. This action can't be undone. Save the changes. Images that are currently in use as a thumbnail image in any course or training plan can't be deleted. If you try to delete such an image, you'll see the message: "You can't delete this image. It is in use". Also, when the image is set as the default banner image for the tenant, the Delete option is disabled for this image.

 

Content

Required role: catalog admin. Course admin can manage course content as well but after the course is created.

In the Content section, you can add and manage course content.

To add content to a course, select +Add learning item and from the drop-down menu, select the type of learning item you want to add:

  • Content package
  • Quiz
  • Learning module
  • External app
  • Assessment

 

Content_section_of_elearning

 

All the learning items added to the course are displayed in the Content section, from where you can manage them. For more information about how to create, manage and get an overview of the course content, see this article.

 

The Content section has the following columns:

  • Name. Shows the name of the learning item. This name is visible to users in the content section of the course home page.

  • Visibility. Displays whether the item is visible for users in the course. 

  • Type. Shows the learning item type: Learning module, Quiz, Content package, Assessment, or External app.

  • Published. Shows whether the learning item is published.

  • Number of Items. Shows the number of elements the learning item consists of.

  • Course completion. Shows whether the learning item is set as required to complete the course. By default, all learning items added to a course are set as required to complete the course. This setting can be changed after the course is created. Find more information how to create and manage course completion sets in this article.

  • Progress. During course creation, the progress bar is grey. Once the course is created, the progress bar reflects learners' progress on the particular learning item.

  • Prerequisites. Catalog and course admins can set prerequisites by locking learning items for learners until all preceding learning elements have been completed by learners. By locking learning items, the admin controls the order in which learners progress through the course content. To set prerequisites, select the lock icon. Find more information about setting prerequisites (locking option) in this article.

By default, the order of learning items corresponds to the order in which the learning items were added to the course. Find more information about reordering learning items in this article.

 

Settings

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

Under Settings section, general course settings, such as enrollment flow, CEUs, retake, sharing course with Viva Learning, due date and certificates, skills, and regional settings are configured.

 

create_elearning_settings_tab_due_date_and_certificate.png

 

Enrollment flow

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

With the help of the Enrollment Flow option, you can regulate the number of learners in a course and control the list of participants. 

To configure the flow of enrollment in the course select one of three enrollment flows:

  • Automatic Approval. With the Automatic Approval flow, the system automatically approves the enrollment when a user enrolls in the course. Automatic Approval is set by default.

  • Line Manager Approval. With the Line Manager Approval flow, the system sends the user's enrollment request to the user’s line manager, who must then approve or reject the enrollment request. The line manager of a user is specified in Microsoft Entra ID (Azure Active Directory). Find more about setting up line managers in this article. 

  • Administrator Approval. With the Administrator Approval flow, the system sends the user's enrollment request to the course admin, who must then approve or reject the enrollment request. The catalog admin can approve or reject the enrollment request as well.

When an enrollment flow that requires approval is selected for a course, users, after sending the enrollment request, see the status Pending Approval on the course home page.

Users can cancel the enrollment before the request is approved or rejected, if this option is enabled by the course admin. For this action, the user needs to select Cancel enrollment request in the Information section of the course home page. A cancellation message is required. Line managers, catalog and course admins can see canceled requests in the Approve Enrollments panel.

For more information about how users can enroll in courses and unenroll from them see this article.

 

Continuing education units

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

With Learn365 Continuing education units (CEUs), you can grant the learner with a number of CEUs for completing the course to reward effort and quantify a player's progress. 

Enter a positive integer or decimal value (with up to two digits after the decimal point or comma) in this field to apply CEUs to the course.

 

Show in Course Catalog

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Show in Course Catalog option controls the display of the course in the course catalog. This toggle is On by default. 

When this option is toggled Off, the course isn't displayed on the catalog home page and is available for users only by a direct link, for example, from the enrollment notification. On the Training Management panel, the course with the Show in Course Catalog option turned off has a closed eye icon eye_closed.png next to it.

 

Show_in_course_catalog_option_disabled_for_an_elearning_course

 

Do not allow unenrollment

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Do not allow unenrollment option controls learners' cancellation of enrollment in courses and training plans. This toggle if On by default.

Toggled Off, the Do not allow unenrollment option ensures that enrolled users can't unenroll themselves from training.

 

Show as Mandatory

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Show as Mandatory option enables admins to mark a course as a required one to complete by the learners. This toggle if Off by default. 

When this option is toggled On, the course is marked as Mandatory on the training card on My Training Dashboard. Also, users can find such courses when filtering by Mandatory from My Training Dashboard.

In reports, a course set as mandatory is marked Required in the Course Requirement column.

 

Mandatory_Only_filter_on_My_training_dashboard

 

Training Audience Targeting

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Training Audience Targeting enables admins to limit access to the course home page and the content to a specific audience. 

This toggle is Off by default. When this option is toggled Off, all courses and training plans of the course catalog are displayed for all users in this catalog.

When this option is toggled On, additional field appear called Target Audience. Here, you can add individual users, or Microsoft Entra (Azure Active Directory) and Microsoft 365 groups, to the target audience of the course. You can enter a maximum of 50 users or 1,500 characters at a time, as a comma or semicolon-separated list.

To add more users, save the course and repeat the process.

 

create_elearning_settings_audience_targeting.png

 

If you reach the limit of addresses, the extra addresses are automatically removed from the list, and you get informed about it with the informational message.

Once the target audience of the course is set, only already enrolled users, session instructors, catalog and course admins, and users of this target audience are able to see and take this course. 

If Course Targeting is enabled in the Learn365 Admin Center > Global Settings, the Training Audience Targeting option also controls which courses and training plans are displayed for which users in a course catalog. Read more details about how the training audience and course targeting options work in this article.

 

Show in Viva Learning

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Show in Viva Learning toggle determines whether this course will be displayed in Viva Learning.

The toggle is On by default. When this option is toggled On, this course will be synced to Viva Learning. 

The configuration of the Show in Viva Learning toggle determines the display of the Other filter results on the Training Management page. Find more information about the Other filter in this article.

 

Due date and certificate

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

You can set the due date for the course, choose whether to award certificates to learners upon completing the course, and set the certificate's expiry date.

The Set due date option enables catalog admins to set a date and time for when the course must be completed by the enrolled users. Select an option:

  • not set. This is the default option. The enrolled users can complete the course at any time on any date. 
  • number of days after enrollment. This option gives learners a specific number of days to complete the course. The due date takes into account the learner's enrollment date and time, as well as the date and time of when the course has been published.

    If the course is already published at the time the learner is enrolled, the countdown starts from the learner's enrollment date.

    If the course isn't yet published when the learner is enrolled in the course, the countdown starts from the moment the course becomes published.

  • a fixed date. This option enables admins to specify the exact due date and time for the course.

When the Due date option is enabled, learners can receive two email notifications related to due dates:

  • Course due date reminder. This notification is sent to inform learners that the due date is approaching for a course in which they are enrolled.

  • Course due date has passed. This notification is sent to inform learners who haven't yet completed the course that the course has passed its due date.

For more information about notifications relating to e-learning courses, see this article.

The due date of the course is displayed to enrolled users in the Information section of the course home page and My Training Dashboard.

 

Elearning_course_enrollment_deadline_displayed_on_the_course_home_page

Use the Certificate template field to select the required existing certificate template from the drop-down list. You can't create certificate templates during course creation. For more information, see how to create and edit certificates in this guide.

The Set certificate expiry date option enables you to specify how long the certificate remains valid. Select an option:

  • not set. This is the default option. The enrolled users don't receive a certificate on completing the course.
  • minimum number of days after completion. This option enables admins to specify the number of days after completing the course that the certificate expires. For each learner the certificate expiry date is based on when the learner completes the course, and the countdown starts from the learner's course completion date.
  • a fixed date. This option enables admins to specify the exact expiry date and time for the course certificate.

 

 

Skill

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Skill options enable you to grant one or more skills to learners when they have completed the course, and, optionally, set the revocation date for the skills.

Use the Skills field to search for and select the required existing skills from the drop-down list. You can't create skills during course creation. For more information about how to create, manage and delete skills and skill level sets, see this article, see this article.

Select an option:

  • not set. This is the default option. The skills awarded to the learner upon completing the course won't have an expiry date.
  • number of days after enrollment. This option enables admins to specify the number of days after completing the course that the skill will be revoked. For each learner the skills revocation date is based on when the learner completes the course, and the countdown starts from the learner's course completion date.
  • a fixed date. This option enables admins to specify the revocation date and time for the skills.

 

NOTE   

  • Users who have already completed a course or training plan aren't affected if a catalog or course admin makes changes to the Skill settings of the course.
  • If both the certificate expiry date and skill revocation are set, the skill revocation setting will inherit the certificate expiry date setting. To set a specific skill revocation date, you can either select not set from the Set certificate expiry options, or configure the certificate expiry settings to match the required skill revocation date.

skill_certificate_expiry_settings_elearning.png

 

 

Voluntary Retake

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Voluntary Retake option controls learners' retake of training to repeat the material of a course, improve their score, and/or update certificates and skills that are to expire. This toggle if On by default. 

When this option is toggled Off, learners can't retake the course but can review the content of courses they are enrolled in at any time.

For more information about how the Voluntary Retake option is used and how it affects the training functionality, see this guide.

 

Forced retake

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Forced retake option enables admins to automatically force the retake of a completed e-learning course under specific conditions. This toggle if Off by default.

When this option is toggled on, the following fields may be displayed:

  • minimum number of days after completion. To force a retake of the course a set number of days after its completion, select this radio button and enter the required number of days.
  • a fixed date. To force a retake of the course on a fixed date, select this radio button and set the required date and time.
  • number of days before certificate expires. This option is available only if a certificate is awarded on successful completion of the course and the Certificate expiry option is enabled. To force a retake of the course a set number of days before the related certificate expires, select this radio button and enter the required number of days.
  • once certificate has expired. This option is available only if a certificate is awarded on successful completion of the course and the related Certificate expiry option is enabled. To force a retake of the course when the certificate expires, select this radio button.

Learn365 will force the course retake for learners based on this setting. When the forced retake is initiated, learners will receive a notification if they're enrolled in the course and the course is active.

 

NOTE  

The forced retake rule will run even if the Forced retake option in the Settings section of the training configuration panel is set to minimum number of days after completion after a learner has completed the course, provided the learner is still enrolled, and the course is active.

Similarly, the rule will run if the Forced retake option in the Settings section of the training configuration panel is set to once certificate has expired after a learner's certificates have expired.

 

For more information about retaking courses and training plans, see this article.

 

Regional Settings

Required role: catalog admin. Course admin can manage course settings as well but after the course is created.

The Regional Settings of the course include time zone, locale, the first day of the calendar week, and the start and end hours of the working day. By default, the course inherits the Regional Settings from the course catalog.

Time Zone. Here, you can set the time zone used when creating course sessions and showing the time in notifications and reports. To set the time zone, in the Time Zone drop-down list select the relevant one. The default time zone is inherited from the current course catalog.

Locale. Here, you can determine the format of numbers, dates, time, and the language the course uses in notifications and certificates. The selected locale automatically sets the First Day of the Week. The default Locale is inherited from the current course catalog's Locale settings.

First Day of the Week. Here, you can determine the first day of the calendar week for the course. This setting is used by:

By default, the First Day of the Week is automatically adjusted to the set Locale settings of the course but can be manually changed.

To configure the first day of the calendar week for the course, in the First Day of the Week drop-down list select the relevant day. 

Start Hour of the Day. Here, you can determine the start hour of the working day. This setting is used as the default for the Opening Date field while creating a New Assignment (if the Assignments & Gradebook option is enabled for this course). The option has the default value set to 8 AM and uses the 12-hour time format with an hour step.

To configure the start hour of the working day for the course, in the Start Hour of the Day drop-down list, select the relevant start hour.

End Hour of the Day. Here, you can determine the end hour of the working day. This setting is used as the default for the Due Date field while creating a New Assignment (if the Assignments & Gradebook option is enabled for this course). The option has the default value set to 5 PM and uses the 12-hour time format with an hour step. 

To configure the end hour of the working day for the course, in the End Hour of the Day drop-down list, select the relevant start hour. 

 

People

Required role: catalog admin. Course admin can manage learners and admins of the course as well but after the course is created.

In the People section, you can manage learners and course admins of the course. Under People, there are two sections:

  • Learners. Here, you can enroll users in the course or unenroll them from it and send emails to the enrolled users of the created courses.

  • Administrators. Here, you can assign users as a course admin or unassign them, and control which course admins are displayed to users on the course home page.

 

Learners

Required role: catalog admin. Course admin can manage learners of the course as well but after the course is created.

The Learners section is opened by default for you to enroll in or unenroll users from the course.

 

Enroll users in the course

For detailed steps on how to enroll users in the course via the People section of the course configuration panel, see this article.

The added users become learners and are displayed in the Learners section under Enrolled Learners.

Information about the enrolled users and groups is displayed in the Name, Email, and Department columns which are clickable and can be used to sort the information in the list.

  • Name. Shows the name of the user stated in the user accounts in Microsoft Entra ID (Azure Active Directory). The enrolled users and groups are presented in alphabetical order by their first name.

  • Email. Shows the email address of the user stated in the user accounts in Microsoft Entra ID (Azure Active Directory). This column is empty for the enrolled users with no email address stated in the user accounts in Microsoft Entra ID (Azure Active Directory). Email address is used to send emails to learners.

  • Department. Shows user's department stated in the user accounts in Microsoft Entra ID (Azure Active Directory).

Also, you can use the Search field to find a specific user or group among all the enrolled users and groups. Search runs on user's name, email address, or department. Typing part of user's name, email address, or department, you'll see a list of learners and groups whose information matches the given search parameters.

 

NOTE   

Selecting a learner opens the Actions panel, where you can see the Send Email Message option. This option is available only when the course is created. When the course is created, catalog and course admins can send email messages to learners enrolled in the course, either directly from the Learners section or from the Email Learners option on the Course management panel. To find more information about how to send emails to enrolled users, see this link.

 

Unenroll learners from the course

For detailed steps on how to unenroll learners from the course via the People section of the course configuration panel, see this article.

 

NOTE   

Selecting a learner opens the Actions panel, where you can see the Send Email Message option. This option is available only when the course is created. When the course is created, catalog and course admins can send email messages to learners enrolled in the course, either directly from the Learners section or from the Email Learners option on the Course management panel. To find more information about how to send emails to enrolled users, see this link.

 

Administrators

Required role: catalog admin. Course admin can manage admins of the course as well but after the course is created.

In the Administrators section, you can assign users a course admin role or unassign it from them.

By default, the user who created the course automatically is assigned as a course admin of it.

 

To assign course admins to the course:

1. Select +Add admin. The Search for user(s) panel opens.

2. In the Search for user(s) panel, enter the name or email of users, Microsoft Entra (Azure Active Directory) groups, Microsoft 365 groups, email-enabled security groups, or Security groups of the users you want to assign as course admins of the course. 

You can’t add the Everyone and Everyone except external users and groups.

If you enter invalid email addresses or unrecognized users, you won't be able to proceed until you have entered recognized email addresses and users. Invalid email addresses and users are highlighted in red.

If you have exceeded the maximum of 50 email addresses or 1,500 characters that you can search for, you'll see the corresponding information message. You can enter more email addresses by repeating this process.

3. When ready, select Add.

To add more than 50 users or 1,500 characters, repeat steps 1-3.

 

add_admins_for_e-learning

 

The users and groups assigned as course admins are displayed in the Administrators section under Added.

The added admins and groups are displayed in alphabetical order, regardless of the order in which they were added. After the course creation, the enrolled group has a number in brackets next to its title that indicates the number of users in this group.

Information about the assigned course admins is displayed in the Name, Email, Department and Show on Training Home Page columns. All columns are clickable and can be used to sort the information in the list.

  • Name. Shows the name of the user stated in the user accounts in Microsoft Entra ID (Azure Active Directory). Course admins are presented in alphabetical order by their first name.

  • Email. Shows the email address of the user stated in the user accounts in Microsoft Entra ID (Azure Active Directory). This column is empty for users with no email address stated in the user accounts in Microsoft Entra ID (Azure Active Directory).

  • Department. Shows user's department stated in the user accounts in Microsoft Entra ID (Azure Active Directory).

  • Show on Training Home Page. Catalog and course admins can configure which course admins are displayed to users as contacts on the course home page.
    • The blue eye icon indicates the course admin is shown on the course home page.
    • The grey crossed out eye icon indicates the course admin is hidden and therefore not displayed on the course home page.

    By default, all added course admins are displayed as contacts on the course home page.

Also, you can use the Search field to find a specific user among all the assigned course admins. Search runs on user's name, email address, or department. Typing part of user's name, email address, or department, you'll see a list of users whose information matches the given search parameters.

 

To unassign course admins from the course:

1. Select one or several users you want to unassign as course admins of the course. The Actions panel opens where you can see the number of users selected to be unassigned.

2. From the Actions panel, select Unassign.

 

unassign_admins_from_e-learning

 

NOTE   

When users unassign themselves from the course admin role, the following happens:

  • If a user is solely a course admin of the course, a message warns the user that they'll no longer have control over the course when they become unassigned. After confirming the action, the user is redirected to the Training Management page, where they can see only these courses and training plans that they have the permissions to manage. Therefore, the current course isn't displayed.

  • Catalog admins retain full access to the course management and see all courses and training plans on the Training Management page.

  • If a user solely has an instructor role in the course, they can see the course on the Training Management page and have limited access to its management.

 

Publish the course

Required role: catalog admin. Course admin can manage the publishing status and dates of the course as well but after the course is created.

The publishing settings of the course can be configured at the bottom right-hand corner of the configuration panel and from each of the configuration sections.

Select the collapse/expand option to open the publishing panel and manage the publishing settings.

By default, the course is unpublished and the Publish training toggle is Off.

When the Publish training option is toggled Off, the course has the status is Not published, it isn't displayed in the course catalog but is available for catalog and course admins to manage from the Learn365 Admin Center.

When the Publish training option is toggled On, the course publishing settings become available to configure, the start date and time are automatically populated with the current date and time and the Expected Training Status changes to Published.

 

Elearning_publishing_panel

 

At any time, you can change the start and end date and time according to when you want the course to be published or leave the fields empty. To do this either toggle On/Off the Publish training option or change the start and/or end dates of your course.

Depending on the set start and end date and time, the system automatically updates the Expected Training Status for the course:

  • Not published. The course has the Publish training option toggled Off and isn't displayed in the catalog.

  • Scheduled. The course has Publish training option toggled On and has a future start date and time set. The course isn't displayed in the catalog.

  • Ended. The course has Publish training option toggled On and has a past start or past end date and time. The course isn't displayed in the catalog.

  • Published. The course has Publish training option toggled On and an appropriate start and end, and time set. The course is displayed in the catalog.

 

Create the course

Required role: catalog admin. Course admin can edit and manage the course after it is created.

To create the course and save your configurations, select Create.

Once selected, the Create command expands and you can either create the course or create the course and close the course configuration panel.

  • Create. Selecting Create keeps the course configuration panel open so that you can continue working with the course settings and content while the course is under provisioning.

  • Create and close. Selecting Create and close closes the course configuration panel, but the course is still under provisioning in the background. You are redirected to the Training Management panel of the Learn365 Admin Center.

     

    Create_elearning_option

 

If any mandatory fields aren't completed, the sections with missing information are marked with a red exclamation mark and a red pop-up notification informs you of the actions that are needed before the course can be created.

After selecting Create or Create and close, you'll be informed about the creation of the course and its progress.

 

Elearning_creation_notifications

 

The spinning wheel near the course on the Training Management page indicates that the course is still being created. By selecting it, you can see the course provisioning status. Find more about the training provisioning here.

 

NOTE   

  • If a large Microsoft Entra (Azure Active Directory) group is enrolled, it might take some time to create the course.

  • While the course is provisioning, you still can edit the course, but you can't view or delete it.

  • If the course creation progress hasn't changed for about two hours, you can stop the process. Select the spinning wheel next to the required course and select Stop.

  • If any problems occur during course provisioning, an unhappy face icon is displayed next to the course on the Training Management page. Select this icon to view more information, including the correlation ID of the error. Select Retry or Delete if the course status has the error "Creation Failed". For further details, contact Zensai Product Support.

 

Once the course is created, the name of the Create command changes to Save and it can then be used to save changes made to the course settings.

For directions on how to edit, manage, and delete e-learning courses, see this article.

 

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