Troubleshooting
- Understanding limitations: why embedding SharePoint pages won't work in Learn365
- Troubleshoot issues with learning modules
- Troubleshoot issues with quizzes
- Extranet User Manager troubleshooting
- 'The refresh token has expired' error message is displayed
- Authentication errors: possible issues and solutions
- How to solve the "Oops, something went wrong" error after a course catalog URL has been changed
- Troubleshoot "You need permission to access this site/item" issues when trying to access training from SharePoint
- How to solve the "[site].com refused to connect" issue in the Learn365 player
- Issue with extra spaces in variables of notification templates
- Troubleshoot missing images in quizzes when Microsoft Cloud App Security is enabled on the tenant
- The "Access Denied" error in the Learn365 Academy