FAQs
- Create an account in the Zensai Help Center
- Get help from the Zensai Product Support team
- How to contact Zensai Product Support
- How to reset password in Zendesk
- The Zensai Support chatbot
- Prepare yourself for the next Learn365 release
- The Learn365 release schedule
- The Zensai product roadmap
- Submitting ideas and feedback for Learn365
- Recommendations for the use of personal data in your Learn365 solution
- See a list of user sign-ins into Learn365
- Required LMS365 apps for SharePoint Online
- How to configure SharePoint Online to allow Learn365 guest access
- Teaching bubbles in Learn365
- Learn365 Accessibility
- Add PowerPoint Show presentations (.ppsx files) to Learn365 courses
- How to prevent learners from downloading files in Learn365 learning modules
- Issues with completing and navigating SCORM content packages in Learn365
- Learn365 features designed to add gamification elements to learning
- Microsoft Stream video content in Learn365 courses after migration from Classic to SharePoint
- Add branding to your description on Learn365 training landing pages via custom code
- Change the colors of Learn365 course catalog cards
- Set the color theme for Learn365 training pages
- Set up your SharePoint hub site and customize global navigation for Learn365
- Style your Learn365 learning content with external CSS
- Navigation between available Learn365 course catalogs
- Change the title and URL of a Learn365 course
- How does training audience targeting and course targeting work in Learn365?
- Enable Learn365 course and training plan retakes based on the certificate expiry settings
- External training: view learners' progress in Learn365
- Wie können in SharePoint hochgeladene PowerPoint-Präsentationen in Kurse und Trainings eingebettet werden?
- Wie können Siteinhalte extern geteilt werden?
- Wie kann die LMS365-App in Microsoft Teams integriert werden?
- Wie können Zertifikatvorlagen für Kurse erstellt werden?
- Wie können Sie als Vorgesetzter Ihren Mitarbeitern mehrere Kurse zuweisen?
- Configure the time zone of Learn365 catalogs, courses, training plans, and course sessions
- How are the certificate language and date/time formats configured in Learn365?
- How do I change the date and time format in Learn365?
- Overview of how to control the display language, and the format of numbers, dates, and times, for the Learn365 user interface
- What determines the display language of the Learn365 user interface?
- Connecting an account in the Microsoft 365 Connection Settings in Learn365: possible issues and solutions
- How customization affects Learn365 notification templates
- How is the language of Learn365 notifications configured?
- Implications of Microsoft Exchange Online limits on Learn365 email notifications
- Issues with the email account connected to Learn365: Refresh token has expired due to inactivity
- How do I cancel my Learn365 subscription?
- How do I renew my Learn365 subscription?
- Maximum number of Learn365 users is reached or exceeded: what will happen and what should I do?
- Which AI-powered features are available in my Learn365 subscription plan?
- Which Learn365 users are included when counting the number of users in the subscription?
- Understanding limitations: why embedding SharePoint pages won't work in Learn365
- Troubleshoot issues with Learn365 learning modules
- Troubleshoot issues with Learn365 quizzes
- Learn365 x Extranet User Manager troubleshooting
- 'The refresh token has expired' error message is displayed in Learn365
- Configure the display of admins on the Learn365 training home page
- Inactive users in Learn365
- Microsoft Entra ID architecture for Learn365
- Permissions issue when adding catalog admins to a Learn365 catalog that is set as a subsite
- Set up line managers in Learn365