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Introduction to the AI features available in Learn365

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Introduction

AI-driven assistance is available to admins in the Learn365 Admin Center.

In this article, we'll provide you with an overview of how AI-powered features can help you to efficiently and effectively create content and find training in Learn365. We'll also show how to enable generative AI features.

 

NOTE   

  • The AI-powered assistance feature has moved out of preview and is generally available.
  • While all organizations can access important AI-powered features, your Learn365 subscription plan determines the scope of the features available to you. For information about the AI-powered features available in each Learn365 subscription plan, see this article.
  • The AI service has internal restrictions that prevent the generation of harmful, offensive, or potentially dangerous content. If such content is detected, the service will refuse to generate it. The administrator will be notified in such instances.
  • Due to the nature of the technology involved, AI-generated content may be incorrect. We are continually developing AI-related features to enhance the quality of generated content.

 

In this article:

 

Enable and disable generative AI features in Learn365

Required role: LMS admin or Microsoft 365 global admin

Before admins can create content with AI assistance, you must enable AI-enhanced features.

For new Learn365 installations, AI-powered features are enabled by default but can be switched off, if necessary.

For information about how to enable and disable AI-powered assistance features, see this article.

 

NOTE   

Admins can continue to follow their regular (non-AI) content creation processes even if the AI-powered assistance feature is enabled.

 

AI features available in each subscription plan

For information about the AI-enhanced features available in each subscription plan, see this article.

 

Create quizzes, quiz questions, and question pool questions with AI

Required role: catalog admin or course admin.

For information about how to create quizzes, and quiz and question pool questions with AI assistance, see this article.

You can generate quizzes and questions from either text or, if your subscription allows, an uploaded video.

 

Create e-learning courses with AI

Required role: catalog admin.

For information about how to create e-learning courses and, optionally, learning content and a related quiz with AI assistance, see this article.

You can generate e-learning courses from either text or, if your subscription allows, an uploaded video.

Course admins can edit and manage courses after they're created.

Read the article or watch the video (more details are included in the article).

 

Generate skills with AI

Required role: catalog admin.

For information about how to generate skills with AI assistance, see this article.

Read the article or watch the video (more details are included in the article).

 

The AI-powered chatbot

The AI-driven chatbot is integrated and available to users via the Chat tab in Teams. This AI-powered assistant helps users find relevant training within course catalogs.

By default, the regular chatbot is available to all users via the Chat tab. When the AI-powered chatbot is enabled, it becomes the only available chatbot to users.

For information about the AI chatbot feature, how to enable it, and illustrate how users can leverage it to reach their educational goals, see this article.

Read the article or watch the video (more details are included in the article).

 

Track AI usage

Required role: LMS admin, catalog admin, or course admin.

For information about how admins can track AI usage in their organization, see this article.

 

Languages supported by AI

The AI-powered assistant understands languages that are supported by Microsoft. Generated content can be in the same language as the content you provided or a different one.

AI might generate content in an unexpected language if you provided content in several languages or if you provided insufficient content.

 

Learn365 and Artificial Intelligence (AI): data, privacy, and security

For more information about the methods employed to manage data, ensure privacy, and maintain security in the context of AI-powered features, see this article on the Trust Center.

 

Feedback and questions

If you have any questions or comments about using the AI-powered features, or have questions about compliance or privacy, contact us at dataprotection@zensai.com.

If you have suggestions, proposals, or input on how we can enhance the AI-driven features, we invite you to contact your Customer Success Manager directly, or reach out to the Customer Success team by sending an email to customersuccess@zensai.com.

If you encounter issues related to AI-powered features in Learn365, you can contact Zensai Product Support.

 

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